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Microsoft MB-240 Certification is ideal for IT professionals, including consultants, project managers, developers, and administrators, who work with the Dynamics 365 platform and want to specialize in field service management. Microsoft Dynamics 365 Field Service Functional Consultant certification exam is designed to enhance the skills and knowledge base of the candidates in the areas of field service automation such as IoT integration, technician enablement, and customer service. Microsoft Dynamics 365 Field Service Functional Consultant certification also aims to equip the candidates with the necessary skills to become successful Dynamics 365 Field Service Functional Consultants, who can effectively manage customer relations and optimize workflows for their clients.

Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q99-Q104):

NEW QUESTION # 99
You work for a recycling company that provides customers with large compactor units to collect their recyclable materials. The compactor units are comprised of two separate components: a container to collect the recyclable materials and a separate component that compacts the recyclable materials to make them easier to transport.
These containers are expensive, and the components tend to break down frequently, requiring ongoing maintenance and repairs.
You need to easily track the containers that your company has at each client location and maintain a service history for each of the sub-components.

A. Configure the customer asset records hierarchically, and maintain service history at the service account level.
B. Configure the customer inventory records individually, in order to maintain the service history at the parent component level.
C. Configure the customer inventory records in a hierarchy, and maintain service history at the sub-component level.
D. Configure the customer asset records hierarchically, and maintain service history at the sub-component level.

Answer: D

Explanation:
Section: Manage assets and agreements
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/configure-set-up-customer- assets

NEW QUESTION # 100
DRAG DROP
Your organization wants to use the Field Service Mobile App for technicians in the field.
You need to install the solution, so it can be configured for mobile technicians.
What are the four steps you need to perform, in sequence, to ensure the mobile solution is ready for configuration and deployment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:
Explanation

NEW QUESTION # 101
Drag and Drop Question
You are setting your environment to use Resource Scheduling Optimization (RSO). You have enabled Optimize Schedule for all Bookable Resources.
You need to complete the remaining steps to prepare your work order data for optimization.
Which three actions should you perform, in sequence, to achieve the goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/rso- configuration

NEW QUESTION # 102
You are implementing Dynamics 365 Field Service for a health care institution.
Your schedulers want to track all examination rooms within a doctor's office and schedule each individual room to a patient.
Which four actions should you perform in sequence? To answer, move the four appropriate actions from the list of actions to the answer area. Arrange the four actions in the correct order.

Answer:

Explanation:

Explanation:

NEW QUESTION # 103
You configured Dynamics 365 Field Service for a construction company.
The company needs the ability to create a bookable resource to send a group of individuals with different skillsets, along with building equipment, to the construction site to perform construction work for a period of two months.
When you create a bookable resource record, what should you set as the resource type?

A. Resource Group
B. User
C. Crew
D. Pool

Answer: C

NEW QUESTION # 104
......

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MB-240 Latest Dumps Ebook | Reliable MB-240 Exam Braindumps

Pass Guaranteed 2025 Microsoft MB-240: Microsoft Dynamics 365 Field Service Functional Consultant Unparalleled Latest Dumps Ebook

Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q99-Q104):

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